The continuing discussions over Covid business support reminds me of a client in the early days of the pandemic.
He couldn’t understand that while some businesses were receiving the Retail, Hospitality and Leisure Grant he was unable to!
It was a reasonable query! So we set to work understanding why our client hadn’t received the £10,000 or £25,000 grant from the local authority.
We first asked him to call his local council to ascertain why he hadn’t received it. With many members of staff at the council furloughed, it was apparent that telephone calls were not being answered.
Then we asked him whether he had applied online. After telling us he hadn’t, we encouraged him to complete the necessary online forms. Our client’s business has a sales counter open to public and trade. They also sell over the phone and we were confused about why his application was refused. We decided to act on his behalf!
It was difficult trying to get in touch with the local council, but we persevered. When they raised objections that our client wasn’t in the retail trade, we provided extensive evidence proved he was. We showed that not only did he sell from his counter, but he also sold over the phone. Our evidence showed he had achieved more sales this way during the pandemic as his staff were also furloughed.
We arranged for a council officer to visit his premises and one week after this, his £25,000 grant was paid into his business bank account.
Our advice is always to not accept the first refusal on anything. We can help what you are entitled to, take the lead in any negotiations and get you what is rightfully yours.
If you are looking for an accountant that listens to your needs and acts on them, you can contact us today. We are always happy to listen to you and help, just like we did with the client I mentioned above.